FAQs
What are your shipping rates and times?
You can view our shipping rates and times here.
Do you accept returns?
Yes. We want you to be satisfied with your Superlunar purchase. All physical items, except for digital products and software, can be returned within 30 days of delivery. See our full return policy for details.
Do your pedals come with a warranty?
Yup! All our pedals carry a one-year warranty from the purchase date, extended to the original owner. We cover manufacturing defects and mechanical or electrical failures during normal and correct use, determined at our discretion.
The warranty does not cover any issues or damage resulting from modifications or misuse, including but not limited to:
- Cosmetic damage and normal wear and tear
- Use of incorrect power supply (wrong polarity and/or voltage)
- Damage from modifications, heavy impact, repair by a third party, power surges, misuse or abuse
- Environmental or liquid damage
Please get in touch with us before sending any products in for repair. The owner is responsible for all shipping costs.
This warranty is non-transferable. These terms are subject to change.
Are future updates included with my digital purchase?
Yes. When a new update is released, you will receive an email with a link to download the new version.
Do the LR01 profiles and presets work on JPGs?
Yes. We designed LR01 to work with RAW and JPG files.
How do I install LR01 into Abode Lightroom Mobile app?
All you need to do is install LR01 into Abode Lightroom CC on your desktop, and it will automatically sync to the app. You need to have an Adobe Creative Cloud account to sync to the mobile app.
Can I use your digital products on multiple computers?
Yes, there is no limit. Install the set onto as many computers as you want.
What if my item is damaged?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.